1 - Our most popular tile types

Below you will find our most popular tile and ceramic products, commonly used in our projects.
Please note that design, color, dimensions, and the quality of the biscuit tiles can all be customized to meet your specific requirements.

2 - What is the price per each sq meter of your tiles?

Pricing depends on several factors, including:

• The complexity of the design

• The amount of gold color used in the tile panel

• The type of tile you require (e.g., Moarragh, Mogharnas, Moagheli, Special 7-Color, etc.)

• The quantity of tiles needed

• The intended installation location (e.g., wall, floor, ceiling of a building, or architectural elements such as domes and minarets in mosques, churches, etc.)

• The specific environment and conditions where the tiles will be used (e.g., high humidity, extreme temperatures, swimming pools), which may require waterproof tiles instead of standard ones.

Please email us with all relevant details regarding your project so that we can provide you with an accurate quotation.

3 - Why does the design affects the price?

In all types of tiles we manufacture, the design complexity directly impacts the price.

For example, if a design within a 400 mm space contains 21 objects instead of 44, the price will be lower. This is because fewer objects make the design easier and faster to create and manufacture, reducing labor time and cost.

(See the images below for a comparison between fewer and more objects within the same 400 mm area.)

▶️ Click here to watch a related video on YouTube, where you can see two different designs on 20 × 20 cm tile pieces:

• A simpler design is completed much faster,

• While a more detailed design with many small objects takes significantly longer to finish.

For more details, you can also visit our Cut Pieces Page to better understand this concept, especially in our Moarragh tile collection

Also regarding Seven Color Tiles option, please check the below pictures on 200 X 200 mm tile piece:

4 - Does the price include installation, transportation, and other costs?

• For Special 7-Color Ceramic Tiles, the price only covers the tiles themselves. Installation is not included, and you are responsible for the transportation costs to your location. (Please note: we typically do not provide installation services for normal residential or commercial areas — only for special projects such as mosques.)

• For other tile types (such as Moarragh, Moagheli, Mogharnas, and hand-painted tile panels), the price includes the cost of installation by our team.
  However, the following additional expenses are not included and must be covered separately:

  • Air tickets for our installation team

  • Sea or air cargo shipments to your location

  • Accommodation for the installation team

  • Visa fees

  • Customs duties and taxes

  • Cost of real gold color (if used in your design)

  • Food allowance and insurance for our team

  • Materials required for installation (such as adhesives, grouts, and special tools)

We will provide a clear and detailed quotation for your project, specifying what is included and excluded, once we receive your complete project details.

5 - Do We Need to Pay for the Designing?

Design costs depend on your project size and specific requirements:

• If you select a design from our existing collections without modifications, there is no additional design fee.

• However, if you require design development — meaning changes to our existing designs or creating a new custom design based on your ideas — a design fee will apply.

The exact cost of design development will be determined after reviewing your project details, quantity, and the complexity of the requested changes.

Please feel free to share your ideas with us, and we will provide you with a clear quotation for the design work if needed.

6 - Can we send our own design for you to manufacture?

Yes, absolutely!
You can send us your own design, and we will manufacture the tile panels according to your specifications.

Even if you only have a photo — whether it’s a personal portrait, or an image of nature, animals, flowers, or anything else — our artists can recreate it by hand onto tile panels, customized to any size, frame, or shape you require.

▶️ Click here to see a video of how we draw designs on tile panels
▶️ Click here to view inspiring design examples on our official Pinterest page

We look forward to turning your ideas into beautiful handmade art.

7 - Can we see some of your designs?

Yes, of course!
You can click here to view a selection of our designs, showcasing the quality and variety of our handmade tile artwork.

If you would like to see more specific examples related to your project (such as floral patterns, calligraphy, or Moarragh tiles), feel free to contact us — we will be happy to share more samples with you.

8 - Do you offer a warranty on your tile panel works?

Yes, we do.
Our handmade ceramic and tile panels are crafted with the highest quality materials and traditional techniques. If properly installed and maintained, they are designed to last for a lifetime without any issues.

8 - 1 - What kind of warranty do you offer?

We offer a Limited Warranty on all our handmade ceramic and tile panel works.

8 - 2 - What does the warranty cover?
Our warranty covers any defects or damages to ceramic tile panels installed by Erfan International Tile Company, whether for interior or exterior areas.
This includes damages caused by natural incidents (even acts of God, such as earthquakes) that occur after the project is completed.

8 - 3 - How long does the coverage last?
The warranty is valid for 30 years from the date of project completion.

8 - 4 - What will Erfan International Tile Company do under the warranty?

If a warranty claim is approved, we will:

• Repair the damaged tiles, or

• Replace the tiles with new ones as necessary.

For handcrafted tiles (except Special 7-Color Ceramic Tiles), we will send skilled technicians to your site to assess and repair the damage.
For 7-Color Tiles, we will send replacement tiles only without installation services.

8 - 5 - Who covers the charges when a warranty claim is made?

The contractor or customer is responsible for all related costs, including:

• Visa fees

• Air tickets for our team

• Cargo shipments (tiles and materials)

• Food allowance

• Accommodation

• Airport taxes

• Materials needed for repair or replacement

For 7-Color Ceramic Tiles, you are only responsible for the cost of the replacement tiles and their shipment.

"This warranty grants you specific legal rights to request services limited to the repair, replacement, or adjustment of damaged tiles in your interior or exterior installations at any time during the specified warranty period"

9 - Can we install your ceramic tile panels ourselves, or do you need to come for installation?

• For Special 7-Color Ceramic Tiles, our presence is usually not required (except for complex projects like mosques).
  We will provide a complete installation map for the panel, and each tile will have a unique code number on the back to guide the installation process.
  You can easily arrange for a local professional tile installer to complete the work.

• For other tile types such as Moarragh, Mogharnas, and other complex handmade styles, our specialized team must travel to your location to ensure proper installation due to the intricate nature of the work.

Please note: We will always provide detailed installation guidance based on your specific project type.

10 - How do you send your ceramic tile panels to our country?

For small orders, we typically ship the ceramic tile panels by air, securely packed in wooden boxes to ensure safe delivery.

For larger orders, the shipment method can be adjusted based on your location and needs. We can ship by sea or road, depending on the best available option for your country.

Rest assured, we will always choose the most efficient and cost-effective shipping method for your order.

11- What is the MOQ (minimum order of quantity) for your products?

Please click here to see our MOQ and other terms and conditions.

12 - How many square meters of tiles can you manufacture per month?

Under normal conditions, we can produce a maximum of 350 square meters per month of Especial 7-color tiles (special hand-painted ceramic tiles). For our other tile options, the maximum monthly capacity is 100 square meters.

Please note that this limited production capacity is due to the artisanal nature of our process, as all tiles are handmade rather than machine-produced. However, actual production capacity may vary depending on your specific project timeline and requirements. For larger projects, we are able to increase production to better accommodate your needs.

13 - What are the standard sizes of your tiles?

For our Especial 7-color hand-painted ceramic tiles, the standard sizes are as follows:

10 X 10 X 0.8 cm
10 X 15 X 0.8 cm
10 X 15 X    3 cm      Net weight: 680 gram
15 X 15 X 0.8 cm
20 X 20 X 0.8 cm
20 X 20 X    2 cm     Net weight 1050 gram
20 X 25 X 0.8 cm
25 X 25 X 0.8 cm
30 X 30 X 0.8 cm

Other custom sizes are also available upon request.

For our other tile collections, there are no fixed sizes, and dimensions can vary depending on the design and production method.

14 - How long does the design, manufacturing, and installation process take?

The timeline depends on the scope of your project and the quantity required. We are flexible and can adjust our production schedule to accommodate your deadlines. Our team is committed to organizing the design, manufacturing, and delivery process in the shortest possible time to align with your project timeline and ensure a smooth execution.

15 - How long does transportation take to deliver your tiles to our country (excluding production time) ?

The estimated transportation times vary depending on the shipping method and destination country:

• By Air: Approximately 3 to 7 business days

• By Sea: Approximately 15 to 30 business days

• By Road: Approximately 10 to 25 business days

16 - How is the payment process?

For Especial 7 color ceramic tile, after full payment we send you the materials. For other options you will pay 50 % of the whole price as advance payment and 30 % as you receive the ceramic tiles in your country and the rest 20 % as we finish 80% of the whole installation work and your approval.

17 - How can we order for your tiles?

First have a deep look at our website www.eitile.com and find the types of tiles we have and also clarify your situation, your need for the interior design or exterior design, normal building or other buildings such as mosque, church, university…, quantity or measurements, and the period in which your project should be finished, then mail them to info[at]eitile.com and you will get our quotation (price, terms and conditions) within maximum 24 hours.

Please click here to see more about how to order our products.

18 - Can we come to Iran to see your company office, workshop and your works?

Yes. Anytime you can come to our area. We are in Esfahan city. Please let us know your coming in advance (1 week sooner).

19 - How many colors can you use in your tile work?

We can produce up to 28 colors manually. Please Visit our color scheme here.

20 - For the big jobs ( More than 5000 sq meters of Moarragh tile in a place such as a big Mosque ), since you are manufacturing by hand, normally how long it takes to be completed?

We normally use all our masters and workers in these situations and we can finish these jobs up to 300 to 350 sq meters (+ / - 10 sq meters) per month. It means we can finish about 4200 sq meters within a year. But you should let us know 2 months sooner so we can manage it to handle your big jobs.

21 - What is the recommended washing and handling for your tiles?

We recommend to use a mild soap and warm water to clean. It is better no to use washing machine to wash. As with everything, gentle handcare, love and respect will yield you many years of enjoyment with the colored sets.

22 - Who should I contact to see when my item will be finished or shipped?

There is no need to contact us for order or shipping information. We will be in regular contact with you from the minute you place your order up to final delivery. But if you have a question write us at info[at]eitile.com or call us using contact us page information. (We normally update you through WhatsApp : +98 913 1285145)

All items are packed according to international shipping standards and shipped insured. The possibility of damage to your shipment during transport is very small. If shipping damage is evident at delivery (this is only for Especial 7 color tile only), just send us the broken tile, then we will resend the same piece to you (that will be free) as soon as possible. This is accepted till 3 calendar days of receiving the tiles - not after that - in the destination.

In Moarragh (including Moarragh 3D & Girih), Mogharnas and Moagheli, we use tiles in two different thicknesses: 20 mm thickness for exterior decoration such as the dome and minarets and 13 mm for interior decoration such as the walls, mihrabs, ceilings and columns. The whole thickness plus normal concerete will be 45 mm to 55 mm and plus GRC (as concrete) will be approx. 35 mm.  In Especial 7 color, our tile itself has a thickness of approx. 8 mm to 20 mm and we use normal concrete (not GRC), in this case the total thickness (plus normal concrete) will be approx. 45 mm.

25 - What is the standard weather temperature for your ceramic tile installed on their places?

In the interior decoration there would be no problem for the temperature, only for the outside decoration the maximum temperature is +70 centigrade and minimum is -20 centigrade. We can use our nano materials so the maximum temperature will be +90 centigrade and minimum will be -50 centigrade

32 - Do your glazed / unglazed ceramic tiles (Moarragh, Moagheli, Muqarnas, Golden and Especial Seven Color / Polychromic) contain any Calcium oxide (CaO)?
No. Please check our Product Specifications page. 

33 - What is the weight for your products (Except Traditional Ceramic/Tile)?

**  In Especial 7 Color tiles we have 3 different thicknesses: 8 mm, 10 mm and 20 mm.
- For 8 mm thickness - size 200 mm X 200 mm - the weight is 450 gr. (Machine Made Biscuit only)
- For 10 mm thickness - size 300 mm X 300 mm - the weight is 1480 gr. (Machine Made Biscuit only)
- For 20 mm thickness - size 200 mm X 200 mm - the weight is 1050 gr. (Machine made / Hand made Biscuit)

**  In Moarragh (including Moarragh 3D & Gereh), Mogharnas, Moagheli and Golden tiles, our tile's normall thickness is 12 to 15 mm - size 200  X 200 mm and 150 X 150 mm of tile pieces - the weight is 450 to 500 gr.

Note: For mosque dome usage, we recommend the thickness of 15 to 20 mm.

34 - What is the "Mohs" scale of mineral hardness / scratch  for your ceramic tiles (Except Traditional Ceramic/Tile)?

The Mohs scale is  6.5  according to the following table: 

Mineral	Example	MOHS	Material
Talc	Fingernail scratches it easily	1	Inexpensive sheet vinyl
Gypsum	Fingernail scratches it	2	Wood flooring
Calcite	Copper penny scratches it	3	Laminate flooring
Fluorite	Steel knife scratches it easily	4	Black marble
Apatite	Steel knife scratches it	5	Glazed ceramic wall tile
Feldspar	Steel knife does not scratch it easily, but scratches glass	6	Glazed ceramic floor tile
Quartz	Hardest common mineral, scratches steel and glass easily	7	Glazed ceramic floor tile
Topaz	Harder than any common mineral	8	Unglazed porcelain
Corundum	Scratches topaz	9	Unglazed porcelain
Diamond	Hardest of all minerals	10	No flooring this hard yet !

35 - What is the breakage index ( N / mm2 ) average in your products?

In ISIRI 9169 - 11 standard:

In 13 mm thickness of Moarragh (including Moarragh 3D and Gereh), Moagheli, Mogharnas and Golden ceramic tiles is 13.85 N / mm2.

In 20 mm thickness of Especial seven color / Polychromic ceramic tiles is 18.01 N / mm2.

36- What is the "MR" or Moisture Rating (Density of tile determined by water absorption)?

In ISIRI 9169 - 2 standard:

In 13 mm thickness of Moarragh (including Moarragh 3D and Gereh), Moagheli, Mogharnas and Golden ceramic tiles is 25.5 % .

In 20 mm thickness of Especial seven color / Polychromic ceramic tiles is 19.5 % .

In ASTM C373 - 88 (2006) standard for semi vitreous Nano test:

In 13 mm thickness of Moarragh (including Moarragh 3D and Gereh), Moagheli, Mogharnas and Golden ceramic tiles is 5.5

In 20 mm thickness of Especial seven color / Polychromic ceramic tiles is 6

37- Are your ceramic tiles resistant to domestic Chemicals, Swimming pools detergents, Humidity and Thermal shocks?

Yes. ( Except detergents containing hydrofluoric acid )

Please click here to see the details.

Please click here to see the details.

40- What type of buildings are suitable for your ceramic tiles to be in its interior or exterior decoration?

Our ceramic tiles could be used in Private houses, Mosque, Church, Shrine, Palace, University, Hospital, Museum, Swimming pools, Vila, Airport, Stadium.....for interior and exterior decoration.

44- What if any dispute or claim arises in our work with you?

All disputes and claims arising from or relating to the contract including its conclusion, validity, termination or breach, and its interpretation or application, shall be submitted to the Arbitration Center of the Iran Chamber (ACIC) for binding and final arbitration by one or three arbitrators in accordance with the Law of Statute of the Arbitration Center of the Iran Chamber and Arbitration Rules of ACIC. In addition to the applicable laws and regulations, the arbitrator(s) shall take into account the relevant trade usages. The present arbitration clause shall be treated as an agreement independent of this contract and shall in any case be binding."

46- What is the gap size between each biscuit of the Seven Color Tile after installation? Does it affect the total measurement?

The tiles are side by side with maximum 1 mm gap between the biscuits. It affects the total measurement but we calculate it plus tile sizes to the end of the panel.

48- Can we see your recently tile panels you have sent for your recent customers?

Yes, please click  here  to see our recently tile panels we have sent to our customers in different countries.

Yes, you can use our tiles for floor too. Please check here to see the sample.

Yes, but depends on your quantity. In that case, we come to your country and do designing, manufacturing and also installation at your site. In that case, we need tile raw materials, colors and glaze and also an electrical oven for firing the tile glaze. We will let you know all what we need in details as we agreed on coming to your site in your country.

51- As you sent us your seven color tile panels, how we can match them for the installation?

We put number on each tile and also on each tile box. Our tile panel order in its complex starts from the left to right and from bottom to top according to the numbers labled on tiles. Please click here to see its related movie for further understanding. Also we will help you every step along the way to ensure the end result is a beautiful installation that can be enjoyed for years.

If you have further questions or queries, please contact us through our email info[at]eitile.com or call us using our contact us page information or you can find more information via our catalogue by clicking here.